Reservation can be made via our fax, email , online at our website center or call with a reply being provided within 24 hours/more for special request that require connection to overseas data. Tailor-made tour packages are a specially.

Itineraries can be designed and implemented to meet with specific requirement or budget constrains.

( Online shopper - register and sign in before you can  purchase any package tour / service . A confirmation notice will be send after you have put your choice into the shopping cart - by email / fax / phone )....note: please give us the real details contact so we can send you more information.


BOOKING CONDITION  for TOUR PACKAGE:

PACKAGE CODE:
Package code must be quoted for rates to apply.

DEPOSIT :
A deposit of 70% of the price / per person is required at the time of booking.

PAYMENT:
Full payment must be made maximum   1 week before the departure date. Once your reservation has been confirmed, any alternations by you will incur $10 to $35 communication and handling charge.

CONFIRMATION :
We reserve the right to offer confirmation within 30 to 15 days  prior to departure.

TOUR & PRICES:
Prices are subject to change without any notice before. Do contact us for details.

TOUR COST :
Cost tour and tour events are subject to change at any time with or without prior notice , and if there is a change of foreign currency or ticket prices. Change fees apply to tour participants who have paid tour cost but not yet left (delay).

CANCELING FEE AND REFUNDS :
Your deposit will be forfeited if cancellation is made after your reservation has been confirmed. There will be no refunds for unused, meals and sightseeing tours not taken or accommodation not used either in part or full.

INSURANCE :
It is advisable for you to purchase travel Insurance polish- our connection with ADIRA Insurance for the convenience and peace of your trip. Do contact us for more detail.

BAGGAGE :
Tour participants are not authorized to carry goods which are prohibited to be inserted into a country that is considered as a commodity. Violation of this things is the responsibility of tour participants fully. Please note for baggage weight - in Business class maximum 30 kg and 20 kg for Economy class. Hand carry can only be less than 10 kg to go inside the cabin. 

Travel Program Changes :
If there is something beyond our capabilities , we reserve the right to change the date of departure, transportation, events, etc - without prior notice for smooth tour event. The tour operator is not responsible for any delays, force major, and things beyond our capabilities.

VISA REQUIREMENTS :
It is the passengers responsibility  to ensure that they have valid passport and visas. Travelers from many countries require visas for entry into different countries. (They are countries that are not requiring any visa). Do contact us for more information. (  only for International Packages )

RESPONSIBILITY :
Cempaka Tour and Travel, will not responsible of any damages caused by passenger itself. We have the right to use other variant to or cancel the tours, accommodation, transport or other services and facilities advertised in this website due for the best result.



 CONDITION  for Reservation Flight:

There will be a time limit for every airplane ticket  booked .
Automatic cancellation will occur if there is no order for issuing the airplane ticket - as full payment must be made before issuing your airplane ticket.



For further assistant  / need special inquiries please do not hesitate to contact us. (visit  our contact details box).